Complaint Policy

Hutchinson Community College strives to provide the highest quality service to all stakeholders; concerns may periodically occur that lead to a complaint about a college policy, procedure, or employee’s action.

 If an individual believes he/she has been treated unfairly with regard to a college policy, procedure, or by an employee’s action, the college recommends that the individual first attempt to informally resolve the concern by direct communication with the college personnel involved.  If resolution is not reached, the individual may choose to file a formal complaint with the college.  The process for filing a complaint with the college follows.

Complaint Definition:

Hutchinson Community College defines a complaint as a written notice of dissatisfaction with the application of a college policy or procedure, or with the actions of a college employee.