If a student believes the grade issued by an instructor is incorrect, the student may use the following appeal procedures:
- The student shall, no later than two weeks after the grade is officially posted, contact the instructor in writing and outline the reason(s) the student believes the grade is incorrect.* In the absence of the instructor, the student may contact the department chairperson to initiate the process of contacting the instructor. Students should also contact the department chairperson in the event the instructor has retired or resigned (move to step 3).
- The instructor shall, within five business days following the initial contact, advise the student in writing of the outcome and the grade change, if applicable.
- If the student is not satisfied with the outcome, the student may request in writing a meeting with the department chairperson within five business days of the instructor's decision. The student shall provide documentation to the department chair at the time a meeting with the department chair is requested.
- If the student is not satisfied with the outcome from the department chairperson, the student may request in writing within five business days of the department chairperson's decision that the Vice President of Academic Affairs initiate a review with the student.
- The Vice President of Academic Affairs shall issue a final decision and notify the student in writing of the final decision within three business days following the review.
*The time frame may be shortened if the course grade in question affects transfer, eligibility or sequential courses for the next semester.